Discover how American Edge Sharpening elevates customer satisfaction and fosters repeat business by utilizing Blade Guard® Knife Protectors from FLI Products. Learn how this strategic partnership safeguards delicate knife edges during transit, a crucial consideration for the professional sharpener seeking to maintain the integrity of their work.
🔪 The Backstory: How American Edge and FLI Products Joined Forces
When professional sharpener Matt Rowell of American Edge Sharpening sought to improve his return process and minimize potential damage for his clients' valuable blades, he prioritized superior edge protection. Like many in the sharpening industry, Matt faced the challenge of ensuring knives, sharpened to a razor's edge, arrived back to customers in pristine condition. He needed a solution that was safe, environmentally responsible, and mirrored the exceptional quality of his sharpening services. His research into edge protection and packaging alternatives led him to discover Blade Guard® Knife Protectors from FLI Products—an ideal solution. "Not only did Blade Guard® solve the safety issue, protecting both my clients and their knives," Matt said, "but it also helped me drastically reduce waste associated with single-use packaging and provide a demonstrably better customer experience. It’s durable, reusable, provides a professional aesthetic, and reassures my customers every time.” The consistent quality of the blade, from sharpening to return, is now ensured.
🛠️ Who is Matt Rowell? Matt is a professional sharpener operating American Edge Sharpening, dedicated to providing superior sharpening services and prioritizing customer satisfaction through innovative solutions.